Frequently Asked
Questions
Hardwood floors increase the value of your home and improve indoor air quality. Properly installed and maintained, they can last for hundreds of years. Here are answers to the questions we get most often.
The four wood grades
Clear Grade
Mostly heartwood. Allows natural colour variation and infinite grain patterns with minimal character marks.
Select Grade
Contrast between heartwood and sapwood with minimal character marks — small knots, worm holes, mineral streaks.
No. 1 Common
Prominent colour variations and characters with size limits. A tasteful floor where variation is expected.
No. 2 Common
Sound natural and manufacturing variations, knot holes, open worm holes, and prominent colour contrast.
10 tips to keep your floors beautiful
- 01Never clean your floor with a steam mop, water-mixed cleaner, vinegar, or bleach.
- 02Keep floor mats at all entrances to capture dirt and moisture.
- 03Wipe up spills immediately to avoid water marks.
- 04Rotate area rugs occasionally to minimize discoloration from sunlight.
- 05Use soft protectors under all furniture.
- 06Vacuum and sweep as often as required to eliminate dust and debris.
- 07Place a heavy blanket under heavy furniture when moving it.
- 08Avoid high heels — spiked shoes exert ~1000 PSI and will dent any floor.
- 09Maintain ~45% humidity to minimize expansion and contraction.
- 10Use a recommended hardwood flooring cleaner — Vintage Hardwood Cleaner is formulated for this.