Detailed Explanation
Test before you install. Always.
We test sub-floor moisture and ambient relative humidity on every job before a single board comes off the pallet. Concrete slabs get calcium chloride or RH probe testing; plywood gets pin-meter readings; the room gets a hygrometer. Without numbers, you're guessing.
Acclimation isn't optional
Hardwood needs time to equilibrate to the actual conditions of the room it's being installed in — typically several days, sometimes longer. The floor will move after install no matter what; acclimation makes sure it moves as little as possible.
Live inside a humidity range
Most premium hardwood is happiest between roughly 35–55% relative humidity. A Lower Mainland home with a furnace running hard in February can drop below 25% — that's when winter gapping shows up. A coastal summer with windows open can climb above 65% — that's when cupping starts.
The basement question
Basements (and slab-on-grade rooms) are concrete-on-ground environments. Vapour from the slab is a constant, even when the surface looks dry. We do not recommend solid hardwood below grade. Engineered hardwood with the correct vapour barrier and adhesive system is the right call almost every time.