Detailed Explanation
What is floor prep, really?
Floor prep is everything that happens between a raw sub-floor and the first board going down. That includes assessing the existing substrate (plywood, OSB, or concrete), measuring flatness across the entire area, testing for moisture, addressing any deflection or movement, applying the correct primer, and pouring a cementitious self-levelling underlayment where needed to bring the surface into the manufacturer's tolerance. Done correctly, the hardwood install becomes the easy part.
Why self-levelling underlayment matters
Most hardwood manufacturers require a sub-floor flat to within 3/16″ over 10′ (and tighter for wide-plank engineered products). Almost no sub-floor in the Lower Mainland — new construction or renovation — meets that out of the box. Concrete slabs cup, dish, and slope to drains. Plywood develops humps at seams. Self-levelling underlayment is a cement-based pourable that flows out and cures rock-hard to a true plane. It's the only practical way to fix flatness across a whole room without grinding for days.
The system: primer, levelling compound, cure
A proper self-levelling pour is a three-part system. First, the substrate is cleaned, ground or shot-blasted as needed, and any cracks are addressed. Second, a manufacturer-matched primer is rolled on — this seals porous substrates so the levelling compound bonds and doesn't flash-dry. Third, the cementitious levelling compound is mixed to a specific water ratio, poured, and spread with a gauge rake before it self-flattens. Skip the primer or get the water ratio wrong and the whole pour fails — we've been called in to rip out other contractors' work for exactly this reason.
Moisture mitigation: the BC reality
Lower Mainland concrete slabs — especially on-grade and below-grade — almost always need a moisture vapour barrier before levelling and hardwood. We test slabs with calcium chloride or in-situ RH probes (ASTM F1869 / F2170) and document the readings in writing. If moisture is over manufacturer spec, we apply a two-part epoxy moisture barrier before the self-levelling pour. This is non-negotiable. Hardwood installed over a wet slab will cup, crown, and eventually fail — and no warranty covers it.
Why builders should care
On a new build, floor prep is where the trade schedule either works or doesn't. We coordinate with the GC so the slab is dry, the HVAC is conditioning the space, and the prep is poured at the right point in the schedule — not as an afterthought between drywall and paint. Pulling us in at framing instead of two weeks before install saves change orders, callbacks, and a lot of awkward conversations with your client.
Why homeowners should care
If a contractor quotes a hardwood install without mentioning moisture testing or sub-floor flatness, they're either skipping it or building the cost of failure into a future repair bill. Ask. A good installer will walk you through their flatness readings, show you the moisture test, and explain exactly what prep your sub-floor needs before any wood arrives. It costs more up front and saves multiples of that over the life of the floor.